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Customer Satisfaction Survey




KJLC Giveaway

We encourage you to keep completing the KJLC customer survey with every interaction so that we may continue to improve our products and services for you.

All surveys submitted between October 1st through December 31st will be entered for a chance to win another new iPad mini!* One lucky submission from all of 2014 has the chance to win the grand prize, a new Sony PlayStation 4!

At the Kurt J. Lesker Company we pride ourselves on continually striving to improve our products and services. Please help us identify areas where we could improve our services by completing the brief survey below. All information is treated as confidential and will remain the exclusive property of KJLC and will not be distributed to any other parties.

1. Do you regularly reference a paper catalog when purchasing vacuum equipment?
 
Explain :
2. How often do you reference the KJLC catalog? Every day, at least once per week, at least once per month, rarely?
 
What do you think of our catalog?:
3. How well do our products and services meet your expected technical requirements?
Comments of question 3:
4. How would you rate your E-commerce / overall website experience with KJLC?
Comments of question 4:
5. How does our pricing serve you when comparing KJLC to the competition?
Comments of question 5:
6. How does our delivery serve you when comparing KJLC to the competition?
Comments of question 6:
7. Should a problem arise, how efficiently does KJLC satisfy your needs?
Comments of question 7:
8. When phoning KJLC how satisfied are you with the service you receive?
Comments of question 8:
9. How would you rate the overall quality of your relationship with KJLC considering all your experience with us?
Comments of question 9:
What can the Kurt J. Lesker Company do to make you a more satisfied customer?
Contact Information

 

 

 

 

 

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Note *Only fully completed surveys are eligible for entry into the quarterly contest. No purchase necessary.

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